Legal — Newpossibility

This page explains our legal framework and compliance for operating in Australia, including PIPEDA adherence, CASL obligations, data subject rights, retention, and how to make access or deletion requests.

Registered office: 1/23 Doggett Street, Fortitude Valley QLD 4006

Contact: newpossibility@outlook.com · +61731894726

Office corridor

PIPEDA & Data Protection

Newpossibility processes personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect and use personal data only for legitimate business purposes: ad targeting, campaign measurement, billing, and service delivery. We implement technical and organizational safeguards proportionate to risk.

  • Lawful bases: consent where required, legitimate interests for advertising operations, and contractual necessity.
  • Data minimization and purpose limitation are enforced across our systems.
  • We carry out vendor due diligence and contractual data processing agreements for third-party processors.
Data protection

Australia's Anti-Spam Legislation (CASL)

We comply with CASL requirements for commercial electronic messages. Marketing communications are sent only to recipients who have provided express consent, except where an existing business relationship or other legal exception applies.

Every commercial message we send includes a clear unsubscribe mechanism and contact details.

Privacy details
CASL compliance

Data Retention & Transfers

We retain data only as long as necessary for the purposes outlined in our Privacy Policy, legal obligations, dispute resolution, and legitimate business needs. Aggregate and anonymized analytics may be stored longer.

Cross-border transfers

Where data is transferred outside Australia, we use contractual safeguards and assess adequate protections. Data may be processed in jurisdictions of our cloud and ad-tech partners; we require processors to implement appropriate protections.

Retention periods (typical)
  • Campaign logs and billing: up to 7 years (as required).
  • Performance metrics (aggregated): up to 3 years.
  • User-level identifiers: minimized and retired regularly.

Terms & Dispute Resolution

Our client agreements govern the provision of advertising and analytics services. Disputes are handled in good faith via negotiation, followed by mediation. Where necessary, disputes are subject to the laws of Ontario, Australia, and courts in Brisbane Programmatic have jurisdiction, except where alternative jurisdiction is agreed.

Common legal topics — quick access

Our agreements set out limited liability clauses appropriate for ad-tech services and mutual indemnities for third-party claims arising from client creative or instructions.

Clients retain rights to their creative; Newpossibility retains rights to proprietary platforms and aggregated insights. Licensing terms are set out in client contracts.

Delays or failures due to events beyond reasonable control will suspend obligations for the duration of the event; parties will endeavor to minimize disruption.

Complaints & Regulator Contacts

If you remain unsatisfied after contacting our Privacy Officer, you may lodge a complaint with the Office of the Privacy Commissioner of Australia:

  • Office of the Privacy Commissioner of Australia — https://www.priv.gc.ca
  • Information Commissioner of Ontario (for provincial matters) — https://www.ipc.on.ca
Regulator

We cooperate with regulatory inquiries and take corrective action where appropriate. Record of breaches will be reported in accordance with applicable laws.